Buker, Inc Management Education and Consulting

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Six Sigma Green Belt Course Outline

Week 1

Define (the opportunity)
Identify, prioritize and select the improvement opportunity
Develop business case and charter
Identify team members
Develop an effective team
Identify customers and customer requirements
Define and map processes to be improved

Measure (the facts)
Determine what to measure
Develop baseline data and collection plans
Evaluate variation
Evaluate the measurement system
Determine process performance

Week 2

Analyze (what the facts tell us)
Identify potential root causes
Implement comparative methods
Identify sources of variation
Perform process capability studies
Conduct correlation analysis

Improve (solutions)
Generate solutions
Rank and select best solution
Develop detailed implementation plan
Communicate solution
Implement the final solution

Control (make improvement stick)
Develop a control plan
Implement monitoring system
Review and evaluate the results of changes
Document process changes
Project completion