Training

Manufacturing Problem Solving Training

Two Day Course for Manufacturing & Distribution Companies

PERSPECTIVE - Problems exist in all organizations. They can be acute, in which case we focus our attention on them until the immediate pain subsides, or they can be chronic, a situation which eventually conditions us to view the problem as normal. Whether acute or chronic, problems will continue to reoccur unless you cease to accept the status quo, develop a problem-solving attitude and implement a formal team-based problem solving process.

COURSE OBJECTIVES - Through participation in the Buker, Inc. Problem Solving Course your people will:

Understand why problem solving and process improvement is necessary.
Learn about their role in the problem solving process.
Recognize the benefits of team-based problem solving.
Develop group participation and team building skills.
Practice basic problem solving techniques.
Institutionalize continuous process improvement.

The course format is an effective combination of lecture, group activities and work exercises.

PROBLEM SOLVING METHODOLOGY
Identify The Theme - Provides management direction to insure that teams are synchronized with customer requirements and company goals.

Form A Team - Explains "why" teams. Describes the types of teams employed in problem solving, roles and responsibilities of team members and support groups, and team development. A team building exercise is included.

Understand The Problem - Explains the process of problem identification and analysis, and how to develop both written and visual problem statements.

Identify Root Causes - Teaches the application of specific tools and techniques to enable the team to get past symptoms to the fundamental or root causes of the problem.

Selecting and Planning The Solution(s) - Teaches the team to formulate ideas for problem solution and/or process improvement, select specific ideas to implement, and plan for the actual implementation.

Implementing The Plan - Describes the process of implementing improvements on a task-by-task basis. It includes approval, communication, and the review and update process.

Assess The Results - Provides a method for validating root causes, evaluating the solution, identifying new problems created and looking for additional opportunities for improvement.

Institutionalize The Solution - Identifies the steps, which must be taken to insure that the problem does not reoccur.

PROBLEM SOLVING TOOLS - The following tools are explained through the use of numerous work exercises:

Brainstorming
Trend Charts
Five Why's
Pareto Analysis
Story Boards
Scatter Diagrams
Flow Charts
Surveys
Check Sheets
CEDAC
Histograms
Fail-Safing
Other Charts & Graphs

All tools are related and covered in conjunction with the Eight Step Problem Solving Process.

Courses for Manufacturing & Distribution Companies
	Enterprise Resource Planning (ERP) Course	Lean Manufacturing Training Course
	"5S" Workplace Organization Course	System Requirements Definition Workshop Course
	Demand Management Training Course	Distribution Resource Planning Training Course
	Inventory Record Accuracy Training Course	Six Sigma Training Course
	Sales, Demand/Operations Planning and Master Scheduling	Six Sigma Green Belt Business Improvements
	Manufacturing Problem Solving Training Course	Kaizen Events Training Workshops

CALL TODAY FOR MORE INFORMATION 800-654-7990

E-Mail / Buker Inc. 800 North Main Street - Antioch, Illinois 60002 / 847-395-3050 / 800.654.7990 / Fax: 847-395-3180