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Demand Management Training

One Day Course for Manufacturing & Distribution Companies

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PERSPECTIVE
The need to gain a competitive advantage. What is Sales Planning and Demand Management? Why must we do it? How and when should it be done? Who should do it and who is it done for? How does it relate to our Manufacturing and Distribution Strategies? How do we ensure the plan is executed?

DEMAND PLANNING
How does the Sales Plan link to our Business Plan? A process, not an algorithm. The Sales Planning/Production Planning parallel - the Forecasting Pyramid. The role of the Demand Manager. What is valid data? Sales Planning as a management continuum - annually, monthly, weekly. Sales Planning as a continuum itself - Bookings Review, Monthly Operations Review, Performance Measurement.

LINKS WITH MANUFACTURING STRATEGIES
How long will the marketplace wait for delivery? Techniques for Make-to-Stock, Assemble-to-Order, Make-to-Order and Engineer-to-Order strategies. Communicating the objectives of the strategies. The Available-to-Promise tool. Abnormal Demand and Managing Change.

DISTRIBUTION RESOURCE PLANNING
The evolution of Dependent Demand logic. The differing roles but common objectives of DRP and MRP. Extending Dependent Demand logic through to the end customer and the base supplier. Extended time-phased planning. The Monthly Operations Review in a DRP environment. Using DRP output in physical distribution system planning - transport, labor, space, cashflow. The bottom line for distribution companies.

DRP VERSUS RE-ORDER POINTS
Push versus Pull. Time-based and Quantity-based. What Re-Order Points do to us, not for us. What DRP would have done. Visibility is the key. Link to the Master Schedule.

MAKING SENSE OF DEMAND
Minimizing the uncertainty. Statistical, judgmental and composite approaches. The imperative for an estimate of Forecast error. It's a Team Game. The need for feedback.

PRODUCT LINE CHANGES
New product introductions. Line extensions. Promotional lines. Pricing and Margin changes. Line deletions. The management of contract/project supply. Probability analysis in the bookings review process.

IMPLEMENTATION
The role of the computer, the role of people. Education is the cornerstone. The need for a corporate focus. Making the hard decisions. The need for a rational product range. Your intention matched by the applications of resources.

CONCLUSIONS
The enhanced influence of Sales and Marketing - the obligations attendant with this enhanced role. Why forecasts fail. How to cope with inaccurate forecasts. Common corporate objectives. The principle: Forecast the sale and then sell the forecast.

RECOMMENDED AUDIENCE
All persons involved in the Sales Planning process - Marketing Managers, Sales Manager (both National and Regional), Product Managers, the Demand Manager, the Order Entry Manager. Additionally, the "Customers" of the Sales Plan - The Distribution Planner and the Master Scheduler. In a project related business, those people responsible for negotiating and coordinating supply.

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