RPM, Inc.

A world leader in specialty coatings.

Sweetheart Cup Company is a manufacturer of food service disposables headquarted in Owings Mills, Maryland. Senior management wanted to position the company as an industry leader in customer service. Using a combination of Buker education tools and programs, Sweetheart Cup experienced results that included a reduction of overhead costs by 20% and a delivery performance increase to 95% on time per order--throughout the entire company.

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